At Cell Herbal Ayurveda Hospital, we are dedicated to delivering your products safely, securely, and on time. To ensure this, we have partnered with trusted logistics providers across India. We use reliable packaging materials to protect your items so that they reach you in excellent condition.
How does the delivery process work?
- Once you place an order on cellherbal.com, it is promptly processed and goes through a strict quality check.
- After approval, products are securely packed and handed over to our third-party courier partners for swift delivery to your shipping address.
- If the courier is unable to reach you due to incorrect address or unavailability, our logistics partner will contact you to arrange a suitable delivery time or alternative option.
We aim to ship all items in your order together. However, depending on availability or logistics, some items may be shipped separately. Each package will include an invoice and any free gift(s) as per applicable offers.
How are the products packaged?
- Every order is packed with protective materials such as bubble wrap.
- Fragile or delicate items receive extra layers of secure packaging.
- After careful wrapping, products are placed in sturdy cardboard boxes and dispatched via our courier partners.
Cell Herbal Ayurveda Hospital takes full responsibility for any damage that occurs in transit.
Where does Cell Herbal Ayurveda Hospital ship?
We currently deliver across India, covering most serviceable pin codes.
- You can check delivery availability by entering your pin code during checkout.
- Serviceability may occasionally change based on updates from our logistics partners.
Can I track my order?
Yes. Once your order has been dispatched, you will receive a tracking ID and courier details via SMS or email.
- You can use this tracking ID to monitor your shipment’s progress.
- Registered users can also log in to their account on cellherbal.com and check order status under “My Orders”.
How long will it take for my order to arrive?
- Orders are generally processed and shipped within 24 hours.
- Delivery usually takes 2–7 working days, depending on your location.
While we strive to ensure timely delivery, occasional delays may occur due to:
- Weather conditions
- Public holidays
- Courier or logistics constraints
Please note: Cell Herbal Ayurveda Hospital is not liable for delays caused by third-party logistics providers, but our support team will assist you in tracking and resolving issues.
What time will my order be delivered?
Our logistics partners may contact you prior to delivery. Please ensure the provided contact number is active and reachable.
- If delivery fails, the courier will make up to three attempts.
- If unsuccessful, the order may be returned to Cell Herbal Ayurveda Hospital warehouse.
Delivery Issues
- If you miss the first delivery attempt, two more attempts will be made.
- For rescheduling or support, please contact our customer care team.
- After three failed attempts, the package will be returned to us.
Policy Updates
We may update this Shipping Policy from time to time to reflect operational or regulatory changes. Updates will be posted on this page and will take immediate effect. We recommend reviewing it periodically.
Contact Us
For questions, concerns, or requests regarding this Privacy Policy, please reach out to us:
Cell Herbal Ayurveda Hospital
Email: cellherbalnaturals@gmail.com
Phone: 90428 50662